All our VAs go through a strict screening process, including skills assessments, background checks, and interviews. We only onboard qualified candidates who meet our agency’s standards of professionalism, communication, and reliability.
We’ll consult with you about your business needs and recommend the best-fit VA. You’ll also have the option to interview shortlisted candidates before making a final decision.
We offer flexible plans depending on the number of hours you require. Payment terms typically include a deposit before onboarding, with the balance due upon confirmation. All payments are processed securely through Wise.
Our VAs can adjust their schedules to match your business hours whenever possible. We’ll discussyour preferred schedule during the onboarding process to ensure smooth communication.
You can connect with your VA using tools like email, Slack, Zoom, or your preferred platform. We encourage regular check-ins to maintain clear communication and progress tracking.
If the VA assigned doesn’t meet your expectations, we’ll work with you to understand the issues and provide a replacement at no extra cost. Client satisfaction is our top priority.
Absolutely. We take data security seriously. All our VAs sign confidentiality agreements (NDAs), and we ensure that sensitive information is handled securely.
Our VAs are already skilled, but if you have company-specific processes, you can provide additional training. We’ll assist in onboarding to make the transition seamless.
Let’s Make Your To-Do List Lighter
Let’s talk about your needs and match you with a Virtual Assistant who fits your workflow.